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Lost & Found pins on Brikoula: how the community returns what you lost

Lost & Found pins on Brikoula: how the community returns what you lost

Watch how Brikoula works โ€” in one short video.

Losing something in a city used to mean asking three shopkeepers and giving up. A Lost & Found pin changes the geometry: instead of you searching everywhere, everyone who passes the spot sees your loss exactly where it happened.

If you lost something

  • Pin the last place you are sure you had it โ€” the cafรฉ terrace, the taxi rank, the beach entrance โ€” not your home.
  • Describe the item so its owner is provable: the colour and brand publicly, but keep one detail back โ€” the photo on the lock screen, the scratch on the back, what is inside the wallet. That private detail is how you will recognise the honest finder.
  • A photo helps enormously, even an old one from your gallery.
  • For pets: the name they answer to, the neighbourhood, and whether they are chipped or collared.

If you found something

Pin where you found it, describe it in broad strokes โ€” "a set of keys with a distinctive keyring near the market entrance" โ€” and let the owner supply the specifics. Never publish ID cards, bank cards or documents in photos; say what they are, and verify the claimant knows the details before handing anything over.

Meet like strangers, because you are

Hand over in a public place in daylight โ€” a cafรฉ, a shop, in front of the post office. For anything valuable, bring a friend. The chat inside the app keeps a record of the whole exchange; keep the conversation there rather than moving straight to private calls.

The quiet rule

Finding is not a ransom business. Asking for "a reward first" is the mark of someone to walk away from โ€” and worth mentioning in a report. Most finders in most towns return things because it is what they would want done for them; the pin just helps the two of you find each other.

Where Brikoula fits

A Lost & Found pin is free, takes a minute, and works while you sleep: everyone browsing the map in that neighbourhood sees it. The reunion happens in the chat โ€” and when it does, a thank-you review tells the whole town what kind of neighbour they have.